At DunWorldie, we’re committed to ensuring your order reaches you quickly and safely. Please review our Shipping & Delivery policy below for details on how we process and ship your purchases. For any questions or assistance, feel free to contact us at [email protected].
1. Processing Time
- Orders are processed within 1-3 business days after payment is confirmed.
- During high-demand periods or holidays, processing times may be slightly longer.
2. Shipping Methods & Timeframes
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 7-14 business days.
- Express Shipping: Estimated delivery within 3-7 business days.
Shipping times may vary depending on your location and unforeseen factors such as customs delays.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping may be available for orders over a certain amount (check our website for current promotions).
4. Tracking Your Order
Once your order is shipped, you will receive an email with a tracking number and instructions to track your package. If you don’t receive a tracking email, please check your spam folder or contact us at [email protected].
5. International Shipping
We ship to many countries worldwide! Please note:
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
- Customs clearance can occasionally cause delays beyond our control.
6. Delivery Issues
If your order is delayed, lost, or arrives damaged:
- Contact us immediately at [email protected] with your order details.
- We will work with the shipping carrier to resolve the issue and ensure your satisfaction.
7. Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout. We are not responsible for packages sent to incorrect or incomplete addresses provided by customers.