Welcome to the DunWorldie FAQ section! Here, we’ve answered some of the most common questions to help make your shopping experience smooth and enjoyable. If you don’t find the information you’re looking for, feel free to contact us at [email protected].
1. How can I place an order?
To place an order, simply browse our collections, select your desired items, choose the size and quantity, and click “Add to Cart.” When you’re ready to checkout, follow the instructions to complete your purchase.
2. What payment methods do you accept?
We accept major credit and debit cards, as well as other secure payment options depending on your location. Specific details will be provided during checkout.
3. Do you offer international shipping?
Yes, we ship to many countries worldwide! Shipping fees and delivery times may vary depending on your location. Detailed information is available at checkout.
4. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package on the courier’s website.
5. What is your return and exchange policy?
We want you to love your purchase! If you’re not completely satisfied, you can return or exchange your items within 30 days of receiving them. Items must be unused, with original tags and packaging. Please contact us at [email protected] for assistance.
6. How do I know what size to choose?
We provide detailed size guides on each product page to help you find the perfect fit. If you need further assistance, feel free to email us at [email protected].
7. Can I make changes to my order after placing it?
If you need to make changes to your order, please contact us at [email protected] as soon as possible. We’ll do our best to accommodate your request before the order is processed.
8. How can I contact your customer service team?
Our customer service team is always here to help! Reach out to us at [email protected], and we’ll respond promptly.